At the Tulsa Bus Manufacturing Plant, our nine In-Process Validation stations and daily Pre-Delivery Inspection process ensure that every part and process is audited, validated and thoroughly reviewed, and that our vehicles are the safest and most reliable on the road.
No vehicle, part or process at IC Bus’ Tulsa plant goes without a thorough review or audit, making sure that every product that comes off the line is top-quality and dependable.
The plant features no less than nine in-process validation (IPV) stations, where full inspections are taken on everything from body structure to accessories to the protective paint on the chassis. When real-time data was added to each of these stations for review in 2011, it produced a phenomenal 50% increase in our process quality, and a better product for customers.
IC Bus team members’ meetings are held throughout the day to assess product quality, with roll-up meetings held at the end of the last shift each week. Then, a monthly review is conducted by the Executive Management team for additional proactive quality assurance to produce solutions for improvement in all parts of the process.
Every bus on the property goes through our own rigorous pre-delivery inspection process, and one is chosen each day to go through our Navistar Independent Product Audit (NIPA). Corporate officers come to the plant every month to ensure that our audit processes are being followed to company standards and to follow up on any corrections required from previous audits.
This means that by the time it gets to any customer, each IC Bus has been tested and reviewed for quality and reliability like no other vehicle on the road.