OUR PARTS & SERVICE NETWORK

Keep your buses where they belong … on the road

It's our mission to help keep your buses in top working condition. That's why we offer a variety of services to help you achieve more efficient repairs and maintenance, better life-cycle value and an overall lower cost of ownership, ultimately giving you improved uptime and better control.

DEALERSGet the parts you want, when you need them.

Because IC Bus has the industry's most comprehensive dealer network, the parts you need are always nearby. Count on your local dealer to be your complete source for Navistar Parts, plus parts from other brands you know and trust.

Find a Dealer
  • Over 1,000 Service Locations (IC Bus and International® Truck)
  • Over 9,000 Technicians
  • Over 9,000 Service Bays
  • Over 200 Body Shops

PARTS DISTRIBUTION NETWORKThe Industry's Most Extensive Parts Inventory.

Our global parts network gives you access to one of the most extensive parts inventories in the trucking industry. We have 8 parts distribution centers in the United States and Canada with access to more than 1 million unique part numbers, as well as support from more than 700 locations in North America.

PARTS DISTRIBUTION CENTERS
  • Atlanta, Georgia
  • Joliet, Illinois
  • Las Vegas, Nevada
  • Portland, Oregon
  • Dallas, Texas
  • York, Pennsylvania
  • Edmonton, Alberta, Canada
  • Burlington, Ontario, Canada

EMERGENCY BREAKDOWN SERVICEGet peace of mind for you and your drivers.

You can't control what happens on the road. But when emergencies happen they don't need to become disasters. With our Emergency Breakdown Service, we're there for you when you need us most.

You can trust your IC Bus Dealer to provide reliable parts and service performed by professionally trained technicians at over 600 locations.

Convenient credit and consolidated billing allows you peace of mind as all breakdowns are billed through your Fleet Charge® account. With EBS every repair is managed to maximize quality and efficiency while controlling the related costs. EBS works with you with just a nominal per incident fee; there are no hidden costs, no annual fees, no additional commissions or mark-ups.

  • Roadside assistance 24/7
  • Control of each breakdown according to your account specifications
  • Service at over 600 International® Truck and IC Bus dealer locations at more than 34,000 additional service providers
  • No annual dues or enrollment fees; nominal administration fees per incident
  • Available exclusively to Fleet Charge® program participants
High Quality Service Providers and Parts
  • Toll-free access 24/7 to the EBS Control Center.
  • Access to comprehensive, up-to-date component data on all makes enables initial repair analysis.
  • Knowledge of your specifications.
Repair Options
  • Prompt roadside repairs, when possible.
  • Towing arranged if necessary.
  • Closest IC Bus dealer or nearby service provider is alerted.
Cost Control
  • Consistent guaranteed pricing at all participating IC Bus dealer locations.
  • Convenient credit with any Fleet Charge® account: No need to wire funds or establish open accounts along your routes.
  • Audited part numbers and pricing.
  • Consolidated billing.